1. Who we are

3CO Limited provides energy consultancy, compliance assessments, and business advisory services. For any data protection queries, contact info@3co.im.

2. What data we collect

We collect personal data you provide directly, including your name, email address, phone number, business details, and property information relevant to our services. This includes information submitted via contact forms, email correspondence, and newsletter sign up.
We may also collect limited technical data automatically, including IP address, browser type, and website usage data through cookies and analytics tools.

3. How we use your data

We use your data to respond to enquiries, provide quotations, deliver services, produce energy assessments and reports, meet accreditation and regulatory requirements, and improve our website and services.
Where you have opted in, we use your email address to send newsletters, updates, and relevant insights. You can unsubscribe at any time.

4. Legal basis for processing

We process your data under contract where required to deliver services, under legitimate interests where responding to enquiries and improving services, and under legal obligation where required for compliance. Newsletter communications are based on your consent.

5. Data sharing

We may share your data with accreditation bodies, software providers, and government or regulatory organisations where required to deliver services or meet compliance obligations, including lodging EPCs and submitting compliance reports.
We do not sell or rent your data. All third parties are expected to handle your data securely.

6. Data storage and retention

Your data is stored securely and retained only as long as necessary. Project and compliance records are typically retained for up to six years. General enquiries are retained for up to twelve months. Newsletter data is retained until you unsubscribe.

7. Your rights

You have the right to access your personal data, request correction, request erasure where applicable, restrict or object to processing, and withdraw consent for marketing at any time. You can also lodge a complaint with the Isle of Man Information Commissioner.

8. Cookies

This website uses cookies to analyse traffic and improve user experience. You can control cookies through your browser settings.

9. Changes to this policy

We may update this policy from time to time. Continued use of the website indicates acceptance of any updates.